Home > Cpanel Basics > How To Fixed Add-On Domain Problem in Cpanel

How To Fixed Add-On Domain Problem in Cpanel

December 9th, 2008

There is an error in Cpanel hosting server that cause Add-on domain is not working properly.

Here is a various symptoms:
* When user adding add-on domain and delete it and then re-adding it again, it will show error
* Or if the domain to be added was a single user account on the same server (even after being terminated) it cant be added
* Add-on just disappear after CPANEL update

The fastest solution is :
Login into your Cpanel server with root access.

We will have an example domain name : testing.com that have a problem with add-on domain.

Look at this files or directory and cleanup or fix :
* File /var/cpanel/users (find : testing.com user and delete it)
* Directory /etc/valiases (find : testing.com and delete it)
* Directory /etc/vdomainaliases (find : testing.com and delete it)
* Directory /etc/vfilters (find :testing.com and delete it)
* File /etc/named.conf ( find : testing.com and delete it)
* Directory /var/named (find : testing.com.db and delete it)
* File /etc/httpd/conf/httpd.conf (find : testing.com and delete it)

After we’ve clean up, we need to make sure restarted the HTTP and BIND services.

Restarting Services

$/sbin/service named restart
$/sbin/service httpd restart

Login into your Cpanel

Click on Addon Domains
Create a new Addon Domain There.

This should fixed the Cpanel Addon domain problem

Cpanel Basics

  1. No comments yet.
  1. No trackbacks yet.