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Folders not showing in Squirrel Mail

October 7th, 2009

A customer of ours has reported the problem i.e his own folders are not showing in squirrel mail.

It is extremely easy to correct by editing SquirrelMail configuration file inside cPanel’s installation of SquirrelMail. Below are very detailed instructions on how to resolve it.

* Change directory to the location where cPanel installs SquirrelMail’s configuration file.

cd /usr/local/cpanel/base/3rdparty/squirrelmail/config

* Make a backup copy of the configuration file

cp config.php config_backup.php

* Edit the configuration file using your favorite editor.

vi config.php

* Find the following setting :

$default_folder_prefix = ‘mail/’;

* Change it as follows:

$default_folder_prefix = ”;

* Find the following setting (seven lines below):

$show_prefix_option = true;

Change it as follows:

$show_prefix_option = false;

* Save the configuration file.

Now user be able to see the folders in SquirrelMail once again.

Mail Services ( POP, SMTP , IMAP and Webmail )

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