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Microsoft Outlook HTML Links Problem

October 12th, 2009

When a client get this following problem

In Outlook, I would get an email with a link that whenever I clicked on it, it would bring up Internet Explorer, but the browser page would be blank.

Ask him to go through the following steps

Open Internet Explorer–> tools –>Internet Options. Then click the Programs tab Click Reset Web Settings
Click YES to reset, but take the uncheck the box to keep your homepage.
Check the box for Internet Explorer to check if it is the default browser

That’s it.

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